Refund Policy

Warranty & Return Policy

Returns – How many days do you have to return an item?  No item may be returned without a Return Merchandise Authorization (RMA) Number from our customer service department. Non-defective items can only be returned if they were purchased directly from Capital City Restaurant Supply and must be returned in unused condition and in the unopened, original packaging - due to the nature of our products, we cannot authorize the return of a product that has been opened and/or removed from its original packaging. Retail, commercial and government customers must request an RMA within 10 days of receiving order for a full refund of the purchase price.

Warranty – Capital City Restaurant Supply products are warranted against defects in packaging, material and workmanship for 90 days from the original purchase. No item may be returned without a Return Merchandise Authorization Number from our customer service department. Defective items will be repaired, replaced or refunded at our discretion. Damage caused by neglect, abuse, misuse, alteration of the product, or improper storage is not covered by this limited warranty. 

Restocking Fee- All returns are subject to a 15% restocking fee.

All Warranty and Return matters should be sent to:

Capital City Restaurant Supply

1414 Interstate Loop Bismarck, ND 58501